SnapBite

Support

Have a question, hit a bug, or want to suggest a feature? We read every message and usually reply within 1 to 2 business days.

Email our team
support@snapbite.app
Contact Support

Quick answers

How do I cancel my subscription?

Subscriptions are billed through your Apple ID. Open the Settings app, tap your name, tap Subscriptions, choose SnapBite, then tap Cancel. You keep access until the end of the current billing period.

How do I restore a purchase?

On the subscription screen, or in SnapBite's Settings, tap Restore Purchases. Make sure you're signed in with the same Apple ID you used when you subscribed.

How accurate are the calorie and macro numbers?

Photo scans and menu estimates are powered by AI and trusted nutrition databases. They're close estimates rather than lab-measured values, and you can tap any result to fine-tune the serving size or macros.

How do I delete my account?

Open SnapBite, go to Settings, and tap Delete Account. This permanently removes your account and its data.

Something isn't working.

Try fully closing and reopening the app first. If the problem continues, email us with your device model, iOS version, and a short description of what happened, and we'll help you out.

© 2026 SnapBite · Isa Rashvan · support@snapbite.app